WhatsApp started rolling out New shopping buttons globally. Users can do business only through WhatsApp. Also you can easily add items to the cart & make the payment with the help of the new shopping button.
This new feature will make it easier for you to showcase your products and services in the WhatsApp Business app. The new shopping button took place of the video call button.
Almost 175 million people uses WhatsApp business accounts to message every day. In addition, more than 40 million people worldwide (30 million of them in India alone) view business catalogs on WhatsApp every month. The new shopping button helps users to deliver their services or goods to the customers.